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Mike_120
Contributor I
June 15, 2014
Question

zoneplayer 90 cutting out

  • June 15, 2014
  • 14 replies
  • 697 views
The sound on my ZP90 comes and goes-its not the connection or cables or amp because when i hook up my sonos connect everything works- how to get it repaired?
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    14 replies

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    Airgetlam
    Airgetlam
    November 28, 2016
    Now we just wait for a Sonos Rep to come by, look at that, and respond. 🙂
    Bruce
    Jeff S
    Jeff S
    Retired Sonos Staff
    November 29, 2016
    Confirmation number 6795175

    Hi jacopo,

    There are some wireless communication errors between your CONNECT and PLAY:3. Do you have speakers connected to your CONNECT? Or are you using the CONNECT as a line-input for your PLAY:3? When using line-in uncompressed, there can be quite a bit of bandwidth used. It may help to head into the Sonos app's settings menu, then choose advanced settings, and set the compression to compressed.

    It may also help to change the Sonos wireless channel and see if things improve.
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      jacopo
      Lyricist II
      January 17, 2017
      Completely lost this answer! Indeed setting the compression to "compressed" seems to improve, while changing the wireless channel seems to have no major effect... Is there a way to change to compressed only for line-in us with the zoneplayer, leaving uncompressed for the bridge?
      Jeff S
      Jeff S
      Retired Sonos Staff
      January 17, 2017
      Completely lost this answer! Indeed setting the compression to "compressed" seems to improve, while changing the wireless channel seems to have no major effect... Is there a way to change to compressed only for line-in us with the zoneplayer, leaving uncompressed for the bridge?

      The compression setting only applies to the line-in connection.
      Help others find useful content by clicking the like button and selecting the best answer to your question.
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