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Contributor II
Nov 19, 2019 3:56 PM UTC
Answered

Where Did Adjustments for Bass and Treble and Loudness Go?

I recently did the “trade up” program and got rid of my 15-year-old Sonos amps, replaced with the Connect:Amp.

 

What I notice is that with the prior hardware I could adjust bass, treble, loudness.  Now that new components in place, I am no longer seeing that option.

 

Just me, or am I missing something?

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    AjTrek1
    AjTrek1Answer
    Nov 19, 2019 4:25 PM UTC

    In addition to@Airgetlam advice here’s the link for EQ adjustments:

    https://support.sonos.com/s/article/2850?language=en_U

    Cheers!

    Edit: Just out of curiosity what products did you submit for Trade-Up and which one’s did you buy. The Connect:Amp is no longer available unless you found one that was held over in a retailers inventory. 

    Together Everyone Achieves More = T.E.A.M.

    4 replies

    Airgetlam
    Nov 19, 2019 4:04 PM UTC

    So, I don’t have a Sonos Amp, and I’m not familiar with what you were looking at before, so take this with a grain of salt.

    Is it not under Settings>System>(Room Name)>EQ? You may need to scroll down on that last page, EQ is under the heading ‘Sound’

     

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    Bruce
    AjTrek1
    AjTrek1Answer
    Nov 19, 2019 4:25 PM UTC

    In addition to@Airgetlam advice here’s the link for EQ adjustments:

    https://support.sonos.com/s/article/2850?language=en_U

    Cheers!

    Edit: Just out of curiosity what products did you submit for Trade-Up and which one’s did you buy. The Connect:Amp is no longer available unless you found one that was held over in a retailers inventory. 

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    Together Everyone Achieves More = T.E.A.M.
    Contributor II
    Nov 20, 2019 2:13 AM UTC

    I guess it is called Amp now.   Can’t keep up.

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    Ryan S
    Retired Sonos Staff
    Nov 21, 2019 7:34 PM UTC

    The Amp has all the same settings that the old Connect:Amp or ZP100 had, and then some. I marked AjTrek1’s post as the answer, though Airgetlam was mostly right too :)

    However, if you’re lacking settings it’s possible your app isn’t up to date, or it’s in a limited compatiblity mode. Do you have settings listed that are greyed out? You can check the Sonos system requirements here. 

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