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Aromajane
Contributor I
Jul 23, 2020 4:13 PM UTC
Answered

Wall mount..

How do you get the wall mounts for the Sonos OneSL speakers to swivel?

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AromajaneAnswer
Contributor I
Jul 24, 2020 4:16 PM UTC

Thanks to all who helped, have spent all afternoon chatting on line to the Sonos support team who decided that we had a faulty pair of wall mounts! Replacement ones are on their way 😁👏

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Paul A
Paul A
Retired Sonos Staff
Jul 25, 2020 3:00 PM UTC

Hi @Aromajane.

Thanks for the update and immediate response.

I’m glad everything was sorted out and a replacement will be on it’s way ASAP. 

Please do not hesitate to reach out and create a new topic if you still have further questions or concerns. We are always here to help.

Thanks,

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RoninDevil
Avid Contributor I
Jul 30, 2020 7:04 PM UTC

Hi,

Did you get a replacement? I have been trying to work this out myself. There is nothing in the instructions that show how to make it work. I think I have worked it out though. 

The plastic bit the the ball joint sit in (looks a bit like a pyramid) is in two pieces. The the piece the ball joint sits in turns, unlocking the ball joint. It can then be moved and locked back into position.

I think this is how it works, although it seems stupid if Sonos not to have this in the instructions.

Let me know if this is how they are supposed to work 😁.

Cheers.

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