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caseyjmay
Contributor I
January 28, 2019
Answered

Subwoofer Connected but not working

  • January 28, 2019
  • 1 reply
  • 1981 views
After working fine for a couple of months, my sub stopped working. I have reconfigured it to the router and the white light is on showing that it is connected to my Beam. Not sure what to do here, it is not a signal strength issue. Ran diagnostics and sent in #2018153387. Thanks in advance for the help....
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    Best answer by Airgetlam
    Have you power cycled it?

    I had an issue recently where my SUB stopped working, despite having an assigned IP address in my router’s DHCP table. It just showed up as a ? In the room description for the PLAYBAR. I unplugged it for 2 minutes, then plugged it back in, forcing it to reboot all internal systems, and it connected back up without issue.

    1 reply

    Airgetlam
    AirgetlamAnswer
    January 28, 2019
    Have you power cycled it?

    I had an issue recently where my SUB stopped working, despite having an assigned IP address in my router’s DHCP table. It just showed up as a ? In the room description for the PLAYBAR. I unplugged it for 2 minutes, then plugged it back in, forcing it to reboot all internal systems, and it connected back up without issue.
    Bruce
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