Playlist artwork barely shows up on iPad Pro

Hi Craig,

Any progress on this topic? I submitted the diagnostic report and answered your question, what else can I do to resolve this problem?

PS. Why can't I find this question listed any longer in the Ask a question forum?

By the way I did do a little test myself. I don't use playlists but I created 13 unique Playlists each with all the albums of particular artists - some had a few or 1 album whilst others had maybe 10.

What I noted was that the artwork is created on the fly as a sort of combination of up to 4 of the covers from the music in the playlist.

I created the Playlists ion my PC and then went into Playlists on my iPad - All the artwork was there.

When I then minimised and came back the artwork was gone and it very slowly populated the some of the rest.

So I see the same "issue" as you.

I suspect this may be a bug of some kind.

That sounds very similar. Do you mean to say in your case it never completely shows all artwork either or does it eventually show everything? I my case it never loads completely, however long I wait, and, very interestingly, it looks as if it "hangs" on specific playlists, because when I checked my iPhone it looked as if the same playlists as on the iPad remained blank.

PS. Can you actually see this thread in "Ask a question"? When I tried looking for it yesterday I could not find it (I can access it via a shortcut though).

The artwork didn't all load. Seems the same as what you were seeing

I do see this thread in the Ask a Question forum. I think the issue you may be having is that all these Spam attacks are making it hard to see proper threads

Hi, Emile. Thanks for the information provided. I can see that there is some interference on your Lounge device. Whether or not this is the cause of the issue you are encountering is difficult to say, as it has been identified that Stuart is experiencing the same issue. This is likely why he asked you to test another device. Theoretically, network latency could delay the artwork populating. Please try changing the Sonosnet channel within the advanced settings, then submit more diagnostic. Thanks in advance.

Thanks, I'll change the channel to see if this helps.

Craig I changed the channel and am sorry to say it made no difference. If you have seen my other mails about playlists you know how exasperated I am at the inflexibility of Sonos's own playlists, so after much experimentation I have now cut my losses and abandoned Sonos's playlists altogether and import the playlists from iTunes. Sonos's playlists are a most imperfect feature and deserve to be axed altogether rather than appearing to promise something it cannot truly deliver.