Play 1 does not stop playing

Forum|Forum|9 years ago
December 30, 2016
13 replies
821 views

I have 3 Play 1 speakers. One of them doesn't stop playing the radio channel it woke me up today. If i pause the stream it will start playing again after a few seconds. I can't start any other music on this speaker. In return i get the error code 1002.
I have already tried turning it off and on again but it started playing again. After that i reset the speaker. I can't believe it but again the radio channel started to play by itself.
Please help me!

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B

bittercee

Lyricist II

Setting back the date a couple of days fixes it. It's a temporary fix, but at least all functions normally.

Pierre C

Retired Sonos Staff

Hey everyone,

We are aware of the issue and actively looking into it.We've created a new thread for this issue here: Sonos alarms not stopping. We'll update everyone on that thread once resolved.

Help others find useful content by clicking the like button and selecting the best answer to your question.

A

Arebuche

Lyricist I

The same bug appears this morning. The menu "Horloge de veille" is off and I can't turn it on. I only can stop the speaker Play 1 when I switch off the alarms.
Le même bug est survenu ce matin. L'horloge de veille est hors service . Le seul moyen d'arrêter le haut-parleur est de désactiver les alarmes sinon il ne se soumet pas à la commande du bouton arrêt.

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