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Contributor I
Feb 2, 2017 4:43 PM UTC

need headphone jack or Bluetooth on Play:1

I disagree with the assessment by Sonos that a headphone jack isn't desirable. Especially for the Play:1, because of where it might be used. I use mine on a bedside table and often cannot play it because family is around. It should have a headphone jack, either that or a Bluetooth connection so Bluetooth headphones could connect. Either one of these would make my Sonos speaker 1000x more useful.

This all seems like simple common sense to me. It might not be for the larger speakers, but it is for the Play:1. In this regard I am quite disappointed in the Sonos experience. Sure I can use the headphone jack on my phone or ipad, but there are already too many devices and complications in life, and I don't want to get into explaining why going from one to another to another is just added stress and complication. I think you can figure it out.
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    13 replies

    Feb 2, 2017 5:19 PM UTC
    The Play5 Gen1 is the "supported" way to connect headphones to Sonos. It is still very much in demand for the exact use cases you describe.
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    mperetzAuthor
    Contributor I
    Feb 2, 2017 5:24 PM UTC
    So what is the matter with this company that doesn’t listen to its loyal buyers?
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    jgatie
    Feb 2, 2017 5:43 PM UTC
    So what is the matter with this company that doesn’t listen to its loyal buyers?

    They most certainly do listen to their customers. Sonos has implemented hundreds of customer initiated requests. However, there is much more to the equation than simple customer wants. For one, the inclusion of a headphone jack on the Play:1 at this time would require a retooling of the entire manufacturing line. If Sonos thought a headphone jack would be a positive ROI given the expense of retooling, they probably would be doing it. However, they obviously do not see the ROI being positive, or you would have seen it by now. This has nothing to do with whether they listen to their customers or not, and everything to do with being a company who wishes to make a profit.
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    mperetzAuthor
    Contributor I
    Feb 2, 2017 5:47 PM UTC
    OK Who can argue with that. So apparently there is no demand. I was just stating how I felt and what my needs are.
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    Ryan S
    Retired Sonos Staff
    Feb 2, 2017 6:18 PM UTC
    Thanks for the feedback, mperetz. I'll pass it along to the team for you. Right now our focus is on working on voice control and better integration with music services, but the team always likes to know what people are talking about.
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    mperetzAuthor
    Contributor I
    Feb 2, 2017 6:19 PM UTC
    OK thanks.
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    Enthusiast II
    Feb 2, 2017 8:46 PM UTC
    Maybe a silly question, but why don't you just use your phone/tablet/whatever with your headphones?
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    mperetzAuthor
    Contributor I
    Feb 2, 2017 8:52 PM UTC
    Because I would prefer to interact with fewer devices . It's just personal preference.
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    Feb 2, 2017 10:08 PM UTC
    Plus it's tricky trying to play a Sonos playlist of tracks from your NAS through phone or tablet headphones.
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    Chromatic Producer I
    Feb 16, 2017 12:32 PM UTC
    I use a Connect and it is connected to a small headphone amplifier by the bedside.
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