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Contributor I
February 2, 2017

need headphone jack or Bluetooth on Play:1

  • February 2, 2017
  • 13 replies
  • 2048 views
I disagree with the assessment by Sonos that a headphone jack isn't desirable. Especially for the Play:1, because of where it might be used. I use mine on a bedside table and often cannot play it because family is around. It should have a headphone jack, either that or a Bluetooth connection so Bluetooth headphones could connect. Either one of these would make my Sonos speaker 1000x more useful.

This all seems like simple common sense to me. It might not be for the larger speakers, but it is for the Play:1. In this regard I am quite disappointed in the Sonos experience. Sure I can use the headphone jack on my phone or ipad, but there are already too many devices and complications in life, and I don't want to get into explaining why going from one to another to another is just added stress and complication. I think you can figure it out.
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    13 replies

    Lyricist I
    January 5, 2018
    I have a similar request, I need to be able to get the tv sound (or whatever else is piped through the sound bar) into a set of headphones for late night listening.

    The simplest way for Sonos to make this available to me without a huge financial outlay (for me :-)) is to update the iPhone app to allow it to become a Sonos output device (I would even pay for the app to do that), then I can use it with my existing setup and Bose Bluetooth headphones

    Pretty please....
    Contributor I
    November 24, 2018
    So what is the matter with this company that doesn’t listen to its loyal buyers?

    They most certainly do listen to their customers. Sonos has implemented hundreds of customer initiated requests. However, there is much more to the equation than simple customer wants. For one, the inclusion of a headphone jack on the Play:1 at this time would require a retooling of the entire manufacturing line. If Sonos thought a headphone jack would be a positive ROI given the expense of retooling, they probably would be doing it. However, they obviously do not see the ROI being positive, or you would have seen it by now. This has nothing to do with whether they listen to their customers or not, and everything to do with being a company who wishes to make a profit.



    I find it very amusing and innocent that you would say if Sonos doesn’t do it, it’s probably not in demand.

    The real reason they don’t do it is because everyone would just buy the Sonos 1, use the headphones jack to connect to their existing amps which will negate the need for the ridiculously expensive connect they are forcing us to buy.

    The connect is overpriced and hasn’t been updated since Sonos did not want to be in the music streaming business but in the smart speaker business and it’s purely to make more money, and has nothing to do with what customers want or not...
    jgatie
    November 24, 2018
    Nice resurrection of a year old thread, but exactly how does your reasoning conflict with my statement that they wish to make a profit? As a matter of fact, if the search function was worth a damn, I could show you posts where I said the exact same thing about the Connect. That is maximizing profit 101. Beside that, my post had exactly zero mentions of customer demand. Only ROI.

    But whatever, it still doesn't refute the fact Sonos has listened to users on hundreds of features.