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Pfcboy
Contributor I
Nov 27, 2016 4:08 PM UTC
Answered

Moved play 1 now can't reconnect

Hi moved2 play 1's last night to use with a sound bar, when I've moved them back one of them won't reconnect back and the room name has disappeared just got a solid white light , how do I connect it back in?
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    ratty
    rattyAnswer
    Nov 27, 2016 7:20 PM UTC
    Factory reset just that PLAY:1 and add it back again.
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    4 replies

    ratty
    ratty
    Nov 27, 2016 4:17 PM UTC
    Did you remove the PLAY:1 surrounds from the PLAYBAY before you moved them? If not take them back into the room with the PLAYBAR first.

    If they still think they're surrounds they could be having trouble communicating with the PLAYBAR. 5GHz wireless doesn't penetrate walls all that well.
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    PfcboyAuthor
    Contributor I
    Nov 27, 2016 7:15 PM UTC
    Yes discon them first and strangely one is working fine the other won't connect
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    ratty
    rattyAnswer
    Nov 27, 2016 7:20 PM UTC
    Factory reset just that PLAY:1 and add it back again.
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    PfcboyAuthor
    Contributor I
    Nov 27, 2016 7:30 PM UTC
    Worked a treat many thanks
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