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Contributor II
Dec 19, 2019 10:03 PM UTC
Answered

LIne In connection to Connect Amp

I have 2 connect amps , one works with Line In , the other permanently says Disconnected under the Line In option unders Systems on the Sonos app

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    buzz
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    Grand Maestro
    Dec 20, 2019 4:16 AM UTC

    John B has a point.

    The Line-In jacks include a switch to detect when a plug is inserted. Make sure that the plug is fully inserted. Also, it is possible that the RCA plug’s center pin is too short to activate the switch. Finally, make sure that you are using the correct input jacks. It’s easy to mix them up in the dark (been there, done that).

    4 replies

    mart50Author
    Contributor II
    Dec 19, 2019 10:04 PM UTC

    Can this be changed?

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    Dec 19, 2019 10:06 PM UTC

    Is one being used for surround speakers? Line in cannot function in that situation. 

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    buzz
    buzzAnswer
    Grand Maestro
    Dec 20, 2019 4:16 AM UTC

    John B has a point.

    The Line-In jacks include a switch to detect when a plug is inserted. Make sure that the plug is fully inserted. Also, it is possible that the RCA plug’s center pin is too short to activate the switch. Finally, make sure that you are using the correct input jacks. It’s easy to mix them up in the dark (been there, done that).

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    mart50Author
    Contributor II
    Jan 5, 2020 12:10 AM UTC

    Hi John. I tried what you suggested and now working fine. Many thanks.

     

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