I miss the REAL mute button!

Hi Roger,

You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.

Yeah but rapidly decreasing by pressing the button and holding, and quickly pressing a button to instantly mute are two different things. Especially when you consider that pressing mute again doesn't return it to its previous setting volume! This is NOT the same. Please consider making this configurable. This is really inconvenient the way it is now configured. Roger

Hi Roger,

You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.
Cool and all, but is not discoverable for someone not used to Sonos and just wants to mute the player. The speaker with a line through it is much more discoverable, but now with unintended consequences. Someone wanting to simply pause one player in a back room at a party to make a phone call wouldn't know this and could inadvertently kill the music for the whole party. Not cool.

If you're going to drastically modify behavior for a subset of people, then I would suggest doing something like holding down the mute button for pause rather than changing existing, default behavior. Your suggestion is a crappy backpedal for a feature Sonos knew would be disliked.

Hi Roger,

You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.
+1   Well said Jeff, your example of throwing a party and wanting to mute one room is excellent.  As another example, my wife is sometimes working in her office and would just like that room muted without having to go into the app to do it.  

I also like your suggestion of holding down the mute button to pause (or mute for that matter).  

Sonos, you do so many things so well, this is the first time I can think of that you messed up.  At best this is confusing from an interface standpoint, at worst you've managed to remove a really nice piece of functionality with no realistic replacement.  Please fix this!

- Roger

This should be changed back to the old way, press to mute and light on solid.
If you need a pause function it could have been done with a long push/hold and flashing light.
The only way to actually mute is with a controller. Volume down is not a proper mute, if grouped it will come back up if the volume is turned up on other units with the controller.
Found this out the hard way at half six in the morning. Volume turned up in the kitchen and the unit in the bedroom that was "muted" came on. No alarm needed. Thanks Sonos! 
The Sonos sales are rightfully increasing so if you are going to make changes based on requests, which is fair enough, they should include the option to select it and not do a blanket change that has to be accepted like it or not. 

This change is havoc for parents with kids! The kids are now in control of when music starts and stops by simply tapping on the "new" Mute button.

REQUEST: Make the button configurable. This will appease those asking for the new functionality as well as help parents maintain sanity.

I have already registered my displeasure at this change but now I find if you go to a controller or desk top you can only "unpause" all not just that zone. Please please can we get back to the system that I purchased and has worked well for years, or as some have suggested make the switch configurable. Regards Cliff

Hi Roger,

You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.
John,
Do you have the ear of Sonos? If so, what is being considered. From what I can see from the numerous posting on this thread and many others, it is a serious issue. As Roger suggests, we need a middle way: one that is acceptable to both of the polarised user groups.
If I could roll back to a previous software version I would, but that's clearly not possible. For me, the solution is a configuration option; perhaps for each group or device. Funny button pushing may work, but usability will be confusing and therefore poor.
Please, if you can, state the case to Sonos and post some kind of issue status. I feel sure that, if we know that this major issue has been recognised, we will relax a little and look forwards to the next  roll-out.
Thanks for your time.
Cheers, 'Nic

Hi Roger,

You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.
John, not to pile on, but building off what 'Nic said, do you know where this issue stands and what if anything is being done to resolve it? If nothing is being done what can I(we) do to push it into the spotlight more? Thanks much, - Roger

Hi Roger,

You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.
I last posted a comment according to this some three weeks ago but no official response.
It looks like Sonos have three choices

1. Do nothing. Cheap option and ignores us. 
2. Put the function back to what it was. Not going to make everyone happy.
3. Make the button option user selectable.

Come on Sonos

Cliff