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Contributor II
October 29, 2013

I miss the REAL mute button!

  • October 29, 2013
  • 29 replies
  • 1384 views
Hi I REALLY miss the ability to mute a single zone! Why did you change this! So many times I want to mute just one for a moment without stopping the other grouped zones. This is really a downgrade for me. Any chance you can make this configurable, or somehow still allow the mute button to function as an actual mute button?
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    29 replies

    Enthusiast I
    December 2, 2013
    Hi Roger,

    You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

    Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.

    John,
    Except holding down Vol- is not the same as the old mute button functionality. Holding Vol- sets the volume to 0, which is not the same as mute. For example, group at least 2 zoneplayers together. Then hold the Vol- on one to "mute" it. Then take a controller and turn up the global volume slider. The previously muted zoneplayer un-mutes and starts playing again. This is unintended behavior brought on by not having a proper mute function anymore.
    Enthusiast I
    December 2, 2013
    Yes, please make this option configurable. It's the only way to accommodate everyone's needs.
    December 30, 2013
    This broken functionality is affecting a lot of people and it is taking a long time to get it fixed!
    Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
    Enthusiast II
    June 14, 2014
    Can I reiterate this. It's a mute button. It's labelled as a mute button. Its role should be to MUTE. The current behaviour is absolutely idiotic! If you insist that it's a pause button, please send me a set of replacement buttons with the right image on them for all my devices! Since you didn't do the sensible thing and make this behaviour a user-selectable option through the settings mrenu, is there any other way to restore rationality, e.g. by http calls to the embedded uPnP servers in my Play: and Connect: units?
    Chris
    Lead Maestro
    June 14, 2014
    Play:1 it is labeled play/pause.  But I agree with you in that all the buttons should be user assignable so you can pick the way you want for each.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Enthusiast II
    June 14, 2014
    Play:1 it is labeled play/pause. 
    You're right. I've had two new Play:1s sitting in the corner of my office for the past few weeks. I've been so disappointed in my Sonos system since the v5.0 controller fiasco that I haven't bothered to install them.

    I'd still like 7 new buttons for my other devices though.
    Trending Lyricist I
    March 3, 2015
    Hi Roger,

    You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

    Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.

    The only way that Sonos can end this problem and make everyone happy is to create a setting on the Controller app to allow the "mute / pause" button either to control only the speaker of which it is a part OR to control all speakers on the system.
    Trending Lyricist I
    March 3, 2015
    Hi Roger,

    You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

    Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.

    The only way that Sonos can end this problem and make everyone happy is to create a setting on the Controller app to allow the "mute / pause" button either to control only the speaker of which it is a part OR to control all speakers on the system.
    Contributor I
    March 4, 2015
    Hi Roger,

    You can still effectively 'mute' a single zone in a group by holding down the minus button.  Holding down minus will rapidly decrease the volume on the player until it's muted, at a much faster rate than before.  Give it a try, it's a quick way to drop the volume in a single room, much like the old mute button functionality.  

    Plus, you'll also have the new ability to easily pause and resume the music everywhere, and quickly skip tracks with a double-tap of the button.

    Why are we not getting through to them, do they care?
    Start sending letters to the press and all those magazines that rate their products so highly.
    Cliff
    Contributor I
    March 4, 2015
    I just want the product I bought back.