Connects and Connect Amp Flashing Red after Factory Reset.

2 replies
1148 views
Translate All

I have mentioned this in someone else’s post but thought this should be a new post/subject.

Since updating the software to 13.4.1 both Connects and Connect Amps are flashing red instead of green after a factory reset.

They all do reconnect to the system though.

Also when muting the light turns red but I have seen that Sonos are aware of this.

Diagnostics number: 554887171

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Sotiris C.Answer

Sonos Staff

Hey @Jon_R , thank you for sharing the diagnostics. I had a look and got confirmation that your case is a known bug. Our team is aware and will be working towards a fix in the future.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.

Sotiris C.Answer

Sonos Staff

Hey @Jon_R , thank you for sharing the diagnostics. I had a look and got confirmation that your case is a known bug. Our team is aware and will be working towards a fix in the future.

Translate

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.

I

icecool

Lyricist I

Did we get a fix for this ?

Translate

Sign up

Login to the community