Contributor II

Connected ZP120 to 220V in 110V setting

Forum|Forum|17 years ago
July 27, 2009
17 replies
12525 views

I got a ZP120 in 110V mode and connected it to a 220V current. Now, unsurprisingly, it does not work anymore. I could obviously bring it in for repair but I am wondering whether I could take care of that myself in a more timely fashion. Obviously I will loose my warranty by opening the ZP but I don't mind as long as I know for sure that I can fix the problem myself (otherwise I would loose the warrenty AND not got the ZP working again!). Could someone tell me whether there is something simple like a fuse or so inside that I could simply replace?! Does anybody have experience? Sonos staff, can you help me? I am surprised anyway that the controllers ship with 110-220V adapters while the ZP have to be switched manually. But that is another discussion...
Thanks for any help!

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buzz

Grand Maestro

Xpert Popo,

I'm not aware of any user DIY reports claiming to have recovered from plugging into the wrong voltage.

I suspect that the power supply is damaged by this type of accident and the issue is more than a fuse. The units were never intended for user disassembly and reassembly. For most DIY types, the construction is not straight forward. It is easy to damage the antennas and mess up the heatsink effectiveness.

If a unit has been disassembled, SONOS will not accept it for repair.

R

RobJ - Sonos

Sonos Employee

Buzz is correct. The best thing to do is contact Support and have it processed for repair/replacement.

http://www.sonos.com/support/contact

M

Myname

Contributor I

any solution dear experts in terms of DIY?

M

Morupean

Lyricist I

All other units switch between 110 and 230 automatically... and in the store they said it would be ok... What to do now??? Frustrating is an understatement

jas_williams

Trending Lyricist I

Take it back to the store tell them it stopped working forget to mention the power issue 🆒

F

fuzzyphelan

Contributor III

I did manage to resurrect a ZP120 that I bought faulty from EBay. When I got it it would not power up, I don't know how it had been treated and whether the voltage switch had been mis-used but all the problem turned out to be was a blown internal fuse. Its a soldering job as its a sub-miniature fuse located just behind the power input socket and it requires a full dis-assembly of the entire unit (as per the ZP120 disassembly photos by ATOMAC that you will find via Google). The exact fuse to use is available from RS (in the UK) part number 377-2203.

A

adiaz

Lyricist I

Hi there! Congratulations fuzzyphelan

My ZP120 that I bought in Washington is fried because in Brazil it was in the 115 volts mode and not 220. There are warranty problems but worse, there is no Sonos aurhorized technical service.

So I should import the microfuse (which one?) and the power supply (which one?) and try to get a good technician.

Any sugestions? Best Regards! Adiaz

A

Alexey Zimarev

Lyricist I

I received my ZP120 recently and did the same mess with 220V power on 115V setting. I used fuzzyphelan's instructions and disassembled the unit, found that fuse and used a thin wire instead, for now. I easily found a replacemenent on eBay, they sell from Hong Kong, $7 for 10 fuses with free delivery.

D

danielschell

Contributor III

You might have found the following post useful - I went through the replacement process too :)

http://danonit.blogspot.com/2011/11/sonos-project-off-to-cracking-start.html

It's a shame it's such a pain to replace and not a removable fuse.

N

nicksmith10

Contributor I

I did this and repaired as per the instructions. $10 on a Fuse ( well 10 of them ! ) and a small solder and away we go !!

Anyone forgets to switch follow Daniels link !!

Cheers

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