I Haven't used my SONOS in a couple months, but when returning to it, it asked me to re-authorise apple music. Which it tries to do, i click on authorise, with the correct email and password i use for my apple music, it says “authorisation complete” then when i go to my music it just says “unable to load music”
Why is this happening?
I also want to state, i have factory reset the sonos and the sonos app on my Android phone.
Best answer by Corry P
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