Skip to main content

Hello,

 

tried the chat service which took me to limbo nowhere, so just wondering if Someone here can point me in the right direction.

Have a problem with my left channel rca output on my project t1SB, cuts in and out but with jiggling comes back until the next weekend I use it again, bought from Sonos in a set with a five, and I need it replaced who do I deal with? Is it sent back to Sonos or deal with pro-ject?  I know it’s more than likely a bad soldering job on the rca connection internally, and I don’t mind cracking this record player open and repairing instead of waiting who knows how long for a replacement, cause I assume I’d need to send my old one back before I get a replacement.

 

tldr: what’s the warranty on the pro-ject T1 SB bought through Sonos. Is this a Sonos return or project

If you are within the Sonos 45-day return window, you can simply return it to Sonos.

https://www.sonos.com/en-us/legal/terms#legal-terms-sale-returns

 

Pro-Ject has a two-year warranty on their products: https://www.project-audio.com/en/warranty/


Awesome thanks,

 

sadly it was a Christmas gift so out of the 45day return window…


If you paid Sonos for it then it's up to them to cover any warranty.