Skip to main content
Question

Unable to connect - aghhhhhhh


Did you find what you were looking for?
Show first post
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

34 replies

Forum|alt.badge.img
  • Author
  • Trending Lyricist I
  • 17 replies
  • August 29, 2020

Sure, will try a different cable if it doesn’t work, I have previously tried switching cables though. 

thanks

 


Forum|alt.badge.img
  • Author
  • Trending Lyricist I
  • 17 replies
  • September 6, 2020

Didn’t hold unfortunately, have plugged my best CAT6 in so will see how that goes!

 


  • 19663 replies
  • September 6, 2020

That’s a shame.  

The only troubleshooting step I can think of from here is to place one of your speakers 2-3 feet from your router and wire that instead of the Playbar.  Everything depends on this wired connection, so all possible sources of breakdown should be eliminated, and that includes the Playbar.  If you try this (purely for troubleshooting) you need to give the system a couple of minutes to reconfigure


Forum|alt.badge.img
  • Author
  • Trending Lyricist I
  • 17 replies
  • September 7, 2020

Connection gone again this morning; i am also thinking the playbar might be the weak link. I have tried with bridge before, although I think the bridge isn’t compatible with the latest software; will try one of the other speakers.


  • 19663 replies
  • September 7, 2020

Does it always go overnight or is it more frequent / random than that?


Forum|alt.badge.img
  • Author
  • Trending Lyricist I
  • 17 replies
  • September 7, 2020

More random, sometimes days, sometime hours.  I’ve plugged a play 1 in anyway, will see how it goes & update


Forum|alt.badge.img
  • Author
  • Trending Lyricist I
  • 17 replies
  • October 14, 2020

Hi

The system continues to work with the play1 connected to Ethernet, so must be a fault with the Playbar, which unfortunately will be out of warranty.

So that’s 2 of my 4 devices which have had failed connectivity (plus also the bridge which is no longer compatible with the software); not great really.

Thanks for the help tracking down the issue though John, much appreciated!

 


  • 19663 replies
  • October 14, 2020

It hasn't been the best.of experiences for you that's for sure. I'm glad you now have a stable, working system again.


Forum|alt.badge.img
  • Author
  • Trending Lyricist I
  • 17 replies
  • October 14, 2020

Thanks, yes think I will run an Ethernet connector via a plug socket adaptor, to where the play 5 is, should work & have all the speakers back in position!

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings