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Unable to add Spotify, Amazon Music?

  • October 23, 2021
  • 4 replies
  • 296 views
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I picked up an IKEA symfonisk bookshelf speaker today and set it up. No issues with WiFi connectivity, apps on Android, iOS and Windows all working. Was able to add TuneIn radio and CBC Radio servies. The only snag is I don’t seem to be able to add some of the other music services I use, including Spotify, Amazon Music or SiriusXM. They don’t even appear in the list! Here is a screenshot of where I would expect Spotify to appear on the Windows app. Same thing on the other apps.

 

Am I doing something wrong? I’ve tried cycling the power on the unit multiple times. 

 

 

Best answer by GuitarSuperstar

Is your Sonos account linked to a specific location?

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4 replies

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Have you tried adding those services through the Sonos app on a mobile device?

"Receive with simplicity everything that happens to you." - Rashi
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  • gareth19
  • Author
  • Contributor I
  • October 23, 2021

Have you tried adding those services through the Sonos app on a mobile device?

 

Yes, on both Android and iOS. Same list of services.

G

Is your Sonos account linked to a specific location?

"Receive with simplicity everything that happens to you." - Rashi
G
  • gareth19
  • Author
  • Contributor I
  • October 23, 2021

It looks like that was it. I logged into the ‘Sonos Account’ page on my browser and there was nothing selected for Country. I don’t recall it ever asking me during the creating of the account either. I set it to Canada, rebooted my systerm and now the services appear! Thanks!

Airgetlam
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