Building on other threads on this topic (all of which have been closed by Sonos), I want to also share that I had an absolutely terrible support experience with my Sonos Connect (which powers hard wired speakers in the house). It suddenly lost wifi connection and ultimately Sonos support told me I had to keep it connected to my router -- which is a non-option given where the speakers are located. After it worked fine for 5 years. Ultimately, I bought a Port -- all I got was a 15% off coupon. After countless hours on the phone with support and sales. The Port works fine, including on wifi, but I wish Sonos would have just told me “The Connect is dead, buy a Port” -- and it would also have been nice if they made it easier and less costly to upgrade. I have multiple Sonos devices in the house, but my loyalty is in question after this terrible customer service experience.
I’m confused. Neither the Connect nor the Port can power wired speakers. I assume you must be (or should be) referring to a Connect: Amp which has been replaced by the Sonos Amp.
Please clarify your issue 
Sorry, the speakers are amplified. The Connect (used to) and the Port now enables streaming through the speakers.
I would agree that for Sonos a device having a five year life span is fairly short. Not sure why you would want Sonos to proclaim the “dead” when only the WiFi wasn’t functioning - this makes it hard to use for you, but others could still use it. Considering the Sonos warranty (two years) 15% off sounds reasonable to me, though the Port in itself seems too expensive.
Exactly how long should a 2 year (1 year in the USA) warranty last?
You can always go for an extended warranty too.
Aside from Dremel I haven't seen out of warranty support as good as Sonos offers.
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