Hi @Andrew276
Welcome to the Sonos Community!
I’m sorry to hear you’re having this trouble, but I first have to point out that a Factory Reset was just not the right thing to do - it rarely is. I’m only saying this now so that others reading this may avoid taking that step. Please follow these steps:
- To get your Boost connected, first ensure it has no ethernet cable connected to it
- Connect one of your other products to the network via ethernet temporarily, and to power, then wait a minute or two
- Open the Sonos app and ensure it is connected to the rest of your system
- If your Boost’s light is no longer flashing green, unplug it from the power for a few seconds, plug it back in and wait about 1m for the flashing green light to appear
- In the Sonos app, go to Settings » System » Add Product and continue from there. If the setup flow starts before you get that far, the app has detected the Boost by itself and you can continue there
- Once the Boost has been successfully added to your system and updated itself (if needed), you can then reconnect the ethernet cable between it and your router/switch, while disconnecting the existing ethernet connection to the other player you chose earlier. Please keep the Boost and the router at least 1m apart
All your (non-portable) speakers should now be on SonosNet. You may need to ensure that SonosNet and your WiFi are on non-identical, non-overlapping channels (1, 6 and 11 do not overlap). Settings » System » Network » SonosNet Channel to adjust.
I hope this helps.
Edit: You should also remove your WiFi credentials from the Sonos system - but only if you have no portable products (Roam or Move). Settings » System » Network » Manage Networks » remove all entries.
2nd Edit: I missed out what is now the second step - your Sonos system must be on SonosNet before you can add the Boost.