Moved house with new router. S2 app does not recognise the boost, the rest of the system was found and is on the regular wi-if network.
tried various things, rebooting router, changed cables, changed sockets in the router and on the boost, tried a factory reset on the boost - but now it just has the green flashing indicator light
how do I get the boost to connect and provide the dedicated network for Sonos that is needed to prevent drop out etc
Best answer by Corry PView original
Welcome to the Sonos Community!
I’m sorry to hear you’re having this trouble, but I first have to point out that a Factory Reset was just not the right thing to do - it rarely is. I’m only saying this now so that others reading this may avoid taking that step. Please follow these steps:
All your (non-portable) speakers should now be on SonosNet. You may need to ensure that SonosNet and your WiFi are on non-identical, non-overlapping channels (1, 6 and 11 do not overlap). Settings » System » Network » SonosNet Channel to adjust.
I hope this helps.
Edit: You should also remove your WiFi credentials from the Sonos system - but only if you have no portable products (Roam or Move). Settings » System » Network » Manage Networks » remove all entries.
2nd Edit: I missed out what is now the second step - your Sonos system must be on SonosNet before you can add the Boost.