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Hi everyone.  I’m experiencing a random crackle from my outdoor speakers.  I can’t distinguish a patter for when this happens.  I can turn it up to almost max volume and it sounds fine.  It seems to happen after listening to music for an hour or so.  And when it happens, I can typically pause the music for a minute or so, and turn the music back on and it sounds fine.

The other articles and forums have mentioned audio interference before.  To remedy this, I hardwired the AMP to my router.  But random crackle still happens.  I wired the speakers using 14 gauge wire.  And the speakers are less than 50 feet from the AMP.  I do have a google nest camera between the two outdoor speakers.  I’m also wondering if the crackle could be due to the speaker wires running too close to electrical currents.  As I’ve routed the speaker wires pretty close to the outlet that my TV and the AMP are plugged into.  

Any tips, ideas, or suggestions would be appreciated!

Thank you!

Speaker wires are high current so it is not likely you’ll see noticeable noise induced in them.

I’d recheck the speaker connections for loose or dangling strands as step one.

If they still crackle wait for it to happen and within a few minutes submit a diagnostic. Call Sonos with the ID number provided and see what they can see from their end.

Thank you Stanley for your reply.  I did follow that procedure and submitted a diagnostic report.  When Sonos reviewed it, they could not find anything wrong.  Their instructions were to rewire a different set of speakers to see if we could isolate the issue to the Sonos AMP.  However as I said before, the crackling randomly happens after a random amount of listening time.  Then it goes away again after pausing the music.  

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