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SiriusXM once again has stopped working on Sonos


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This seems to be a recurring problem and I haven’t seen any solutions that occurred in the past and somehow got resolved.   Anybody know what’s going on?

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19 replies

  • Lyricist I
  • 2 replies
  • November 3, 2020

I know it’s been out since at least 5:45 EST and saw another post with an issue last night. I agree… this seems to happen on occasion despite direct SiriusXM internet streaming being up and running.


  • Lyricist I
  • 3 replies
  • November 3, 2020

Same here, changing user name and pw didn’t resolve the issue.  I can log into all of siriusXM’s portals/players. 


  • Lyricist I
  • 1 reply
  • November 3, 2020

Same here.  This is incredibly frustrating to happen so often.  All services but SiriusXM are fine and SiriusXM is fine without Sonos.


BixIV
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  • Lyricist I
  • 1 reply
  • November 3, 2020

Same, no SiriusXM and can’t browse channels

AND… it’s not an issue on the status board

https://status.sonos.com/


rob189pk
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  • Contributor I
  • 5 replies
  • November 3, 2020

Same issue here regarding SiriusXM and Sonos. I removed the service then tried to re-add it even changing the password but that did nothing. I can log into and stream with no problems on my iPhone. 


rob189pk
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  • Contributor I
  • 5 replies
  • November 3, 2020

This is ridiculous...I need to find out if and who Ronnie voted for!! Please get SiriusXM back up and running. 


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  • Trending Lyricist I
  • 13 replies
  • November 3, 2020

Add one more to the list of frustrated listeners.


  • Lyricist II
  • 4 replies
  • November 3, 2020

Same problem.  Other streaming services seem to work, and I can get SiriusXM through its own app, but no SiriusXM through Sonos this morning.


Same here...


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  • Lyricist III
  • 14 replies
  • November 3, 2020

Same here as well.


  • Contributor I
  • 3 replies
  • November 3, 2020

Same here.  This happens so frequently that Sonos has lost me as a customer.  I used to LOVE my Sonos system.  Now it is more of a source of anger and frustration.  On hold time with Sonos Support just makes things worse.


Airgetlam
  • 42672 replies
  • November 3, 2020

It is now reflected as an issue on https://status.sonos.com


  • Lyricist I
  • 3 replies
  • November 3, 2020

Still not working, although status has been changed as fixed.


  • Lyricist II
  • 4 replies
  • November 3, 2020

Working for me again!


  • Contributor I
  • 2 replies
  • November 3, 2020

Had the same issue and posted about it too..but then it just resolved itself on its own and is working again.  Frustrating though!


  • Lyricist I
  • 3 replies
  • November 3, 2020

The fix was bizarre, had to you use a test account provided by tech support to enable sirius, then my personal login worked for sonos1 and 2.


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  • Author
  • Avid Contributor I
  • 20 replies
  • November 3, 2020

Seems to have self resolved here.


  • Lyricist III
  • 5 replies
  • February 12, 2021

I install Sonos systems and I have struggled with this with random clients. My solution is to show them how to open the XM App on their device and Airplay to Sonos. Problem is gone and plays just fine.


  • Lyricist I
  • 1 reply
  • April 27, 2021
Twincaman wrote:

This seems to be a recurring problem and I haven’t seen any solutions that occurred in the past and somehow got resolved.   Anybody know what’s going on?

This is definitely a recurring issue. Mine has been out since Saturday , April 24, 2021.  It typically restores within 24-48 hours but not this time. 


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