What does Sonos normally offer or do to it's customers if there outside the warranty period for S2 devices that are defective? Do they normally provide a discount on new purchases and if so, what kind of discount? Or would they maybe see about a full unit replacement if it gets escalated to a manager?
Outside Warranty Services
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
I don’t think there is a ‘normally’, otherwise they would codify it in some sort of extended type of warranty. I suspect it depends on many variables, and goes across all possibilities…and I would expect, more frequently than not, close to nothing, since the devices are, in fact, out of warranty.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.