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Network Matrix seems to be a mess


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  • Avid Contributor I
  • 34 replies

I’m been experiences some sound drop offs.  They’re are VERY brief but very noticeable.  I found the network matrix for my system and it seems to have many many many problems.

I have:
  devices with incorrect serial numbers down the left column,
  extra devices across the top,
  devices across the top with incorrect serial numbers
  undefined STP states,
  red connection levels,
  missing OFDM levles on some devices.

All of my devices are connected wirelessly.

I’m wondering if I can fix these problems or if I should delete everything & start over.  It’s only six devices so this might be the quickest plan unless I redo everything and end up with the same problems.

Thoughts?  Suggestions?  


  

 

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10 replies

buzz
  • 23932 replies
  • July 17, 2021

The Network Matrix, does not track WiFi connections or support the newest Players. Potentially, there is a source of interference near TV and a smaller amount near Kitchen.


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  • Author
  • Avid Contributor I
  • 34 replies
  • July 17, 2021
buzz wrote:

The Network Matrix, does not track WiFi connections or support the newest Players. Potentially, there is a source of interference near TV and a smaller amount near Kitchen.

I’m less concerned about the interference and more concerned about the five extra devices and incorrect serial numbers being reported.  I have cat5 by the playbase so I could plug it in to eliminate the red.

I’m also not sure what you mean by “the newest players”.  Do you mean the S2 controller app?

 


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  • Author
  • Avid Contributor I
  • 34 replies
  • July 17, 2021

Stranger still, my playbase (listed on the matrix as “TV”) is connected by ethernet.


ratty
  • 31402 replies
  • July 17, 2021

The main wireless MAC address is +1 with respect to the serial number.

The 5GHz secondary wireless MAC (if present) is +2.

Home theatre satellites leave all kinds of vacant columns on the matrix as they move between 2.4GHz when idle and 5GHz when in use.

As for the Playbase, re-enable “WiFi” in the controller settings for that room if it’s disabled.


buzz
  • 23932 replies
  • July 17, 2021
rcrh wrote:

I’m also not sure what you mean by “the newest players”.  Do you mean the S2 controller app?

 

No, I mean products using more modern wireless technology, such as ARC or FIVE, do not report data in a format that Network Matrix supports.


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  • Author
  • Avid Contributor I
  • 34 replies
  • July 17, 2021
buzz wrote:
rcrh wrote:

I’m also not sure what you mean by “the newest players”.  Do you mean the S2 controller app?

 

No, I mean products using more modern wireless technology, such as ARC or FIVE, do not report data in a format that Network Matrix supports.

Got it.  That explains why my “Move” isn’t reporting properly.

Thx.


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  • Author
  • Avid Contributor I
  • 34 replies
  • July 17, 2021
ratty wrote:

The main wireless MAC address is +1 with respect to the serial number.

The 5GHz secondary wireless MAC (if present) is +2.

Home theatre satellites leave all kinds of vacant columns on the matrix as they move between 2.4GHz when idle and 5GHz when in use.

As for the Playbase, re-enable “WiFi” in the controller settings for that room if it’s disabled.

My understanding is that the 5GHZ network is only used for 5.1 setups.  But, none of my devices in the 5.1 setup (playbase, play:1, play:1, & sub) show up in the matrix with mac addresses that are +2 over my serial numbers.

Also, am I messing up my setup by having my playbase connected by ethernet AND with wifi on?

Thanks for your help with this.


buzz
  • 23932 replies
  • July 17, 2021

In general, you are better off enabling wireless on all units. I understand that some users want to disable as much RF energy as possible because they feel RF energy is a health hazard. As we become more and more dependent on wireless, these people will need to accept the operational quirks. In the case when there is a pile of PORT’s or AMP’s in a closet, there are advantages when connecting all units to a network switch and disabling wireless on all but one unit.

In any case, in its current state, the Network Matrix has very little utility for modern systems. In this respect, you are lucky to have older units.

If you want to dig for it, there is some extra (undocumented) data in each player’s area.


Forum|alt.badge.img+2
  • Author
  • Avid Contributor I
  • 34 replies
  • July 17, 2021
buzz wrote:

In general, you are better off enabling wireless on all units. I understand that some users want to disable as much RF energy as possible because they feel RF energy is a health hazard. As we become more and more dependent on wireless, these people will need to accept the operational quirks. In the case when there is a pile of PORT’s or AMP’s in a closet, there are advantages when connecting all units to a network switch and disabling wireless on all but one unit.

In any case, in its current state, the Network Matrix has very little utility for modern systems. In this respect, you are lucky to have older units.

If you want to dig for it, there is some extra (undocumented) data in each player’s area.

So wifi AND ethernet on the playbase is OK?  


buzz
  • 23932 replies
  • July 17, 2021

Yes. I wish that SONOS had not used the word “WiFi” for that option. They should have used “Radio”. These days everyone is equating “wireless” and “WiFi”. This is unfortunate because there are many other wireless schemes. SonosNet ignores WiFi and WiFi ignores SonosNet, however, both operate in the same frequency range and can interfere with each other when not properly setup.

You can minimize this interference by using 20MHz 2.4GHz channels, use only channel 1, 6, or 11, and use different channels for SonosNet and WiFi. Don’t use “Auto” for WiFi channels because the choice is almost universally less than optimum.


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