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I have a problems with connect to the music

  • April 30, 2021
  • 1 reply
  • 359 views
N

 

I found out that many time when i try to open spotify on iPhone it keep say connecting and nothing happen. Im quite sure that the is a problem on sonos system because i switch to connect echo amp and bose everything is fine and for the network i run in aruba enterprise grade device is quite stable than normal. How you suggests me to fix this problem?

 

Best answer by James L.

Hi @Nontthan, thanks for reaching out.

 

We’re aware of some incompatibilities with Aruba systems that require some settings to be changed. Though, the issues people experience with this systems don’t usually match what you’re reporting, but it would still be good to make sure you’re using the correct settings for the system. I’ll list the steps below:

 

  1. Log in to the Aruba WebGUI.
  2. Select AirGroup from the left column (it may be under More > Services as well.)
  3. Add a new service group labelled Sonos Services, and description Sonos.
  4. Using the Add section, add each of the following services one line at a time, clicking Add after each.

urn:schemas-upnp-org:service:GroupRenderingControl:1

urn:schemas-sonos-com:service:Queue:1

urn:schemas-upnp-org:service:AVTransport:1

urn:schemas-upnp-org:service:RenderingControl:1

urn:schemas-tencent-com:service:QPlay:1

urn:schemas-upnp-org:service:GroupManagement:1

urn:schemas-upnp-org:service:ZoneGroupTopology:1

urn:schemas-upnp-org:service:DeviceProperties:1

urn:schemas-upnp-org:service:MusicServices:1

urn:schemas-upnp-org:service:AlarmClock:1

urn:schemas-upnp-org:device:ZonePlayer:1

urn:schemas-upnp-org:service:SystemProperties:1

urn:schemas-upnp-org:service:ContentDirectory:1

urn:schemas-upnp-org:service:ConnectionManager:1

urn:schemas-upnp-org:service:HTControl:1

urn:smartspeaker-audio:service:SpeakerGroup:1

  1. Check Enable DLNA and DLNA Media Service.
  2. Click Apply and then Save Configuration.
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1 reply

James L.
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  • James L.
  • Retired Community Staff
  • Answer
  • May 3, 2021

Hi @Nontthan, thanks for reaching out.

 

We’re aware of some incompatibilities with Aruba systems that require some settings to be changed. Though, the issues people experience with this systems don’t usually match what you’re reporting, but it would still be good to make sure you’re using the correct settings for the system. I’ll list the steps below:

 

  1. Log in to the Aruba WebGUI.
  2. Select AirGroup from the left column (it may be under More > Services as well.)
  3. Add a new service group labelled Sonos Services, and description Sonos.
  4. Using the Add section, add each of the following services one line at a time, clicking Add after each.

urn:schemas-upnp-org:service:GroupRenderingControl:1

urn:schemas-sonos-com:service:Queue:1

urn:schemas-upnp-org:service:AVTransport:1

urn:schemas-upnp-org:service:RenderingControl:1

urn:schemas-tencent-com:service:QPlay:1

urn:schemas-upnp-org:service:GroupManagement:1

urn:schemas-upnp-org:service:ZoneGroupTopology:1

urn:schemas-upnp-org:service:DeviceProperties:1

urn:schemas-upnp-org:service:MusicServices:1

urn:schemas-upnp-org:service:AlarmClock:1

urn:schemas-upnp-org:device:ZonePlayer:1

urn:schemas-upnp-org:service:SystemProperties:1

urn:schemas-upnp-org:service:ContentDirectory:1

urn:schemas-upnp-org:service:ConnectionManager:1

urn:schemas-upnp-org:service:HTControl:1

urn:smartspeaker-audio:service:SpeakerGroup:1

  1. Check Enable DLNA and DLNA Media Service.
  2. Click Apply and then Save Configuration.
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