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Since 2014, you have gone from bad to worse. While your sound remains great (who’s isn’t?), your lackluster software upgrades / support have been a perpetual joke. How are you still competing with superior vendors, one might ask?  I’ll leave that to others to discover.

Hi ​@PlayDoh72 

Thanks for your feedback - we take it all seriously, good and bad. I am sorry to hear that you have not been happy with your experience.

However, I would be interested to see specific problems you encounter being addressed. Could you share more details about what update problems you came across?

For live support you can reach out to our technical support team.


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