Skip to main content

Diagnostic: 1931005545

I have a Deezer playlist (a Deezer Editor one, not a personal one) which has a song that cuts out after 30s every time it gets played. No problems otherwise. How do I get the system to "refresh" this song?

Playing the same song on my phone in the Deezer app gets me the whole song, so the source material is good.

Thanks

Hi @Fishter,

 

That certainly sounds odd.

Could you let me know which track(s) you’re able to consistently reproduce this issue with?


Hello,

 

It's O Come All Ye Faithful by Chilly Gonzalez from the album A Very Chilly Christmas.

 

Thanks


@Fishter,
That mentioned track is playing okay here on Deezer HiFi to a two ‘room’ group… just played it through a couple of times. Maybe give your router and speakers a reboot to clear things and see if that resolves your issue