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Changed email address - lost all Community history

H

I recently had to change my main email address and so changed it in my Sonos account.  This automatically changed it for the community login as well but I have lost all my community topic history.

Does anyone know how I can get it back….?  Logging in with the old email no longer works...🙁

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    3 replies

    ratty
    • ratty
    • 31402 replies
    • May 10, 2022

    Send a private message to @Corry P or @James L. 

    Detail the situation, including old and new email addresses.

    H
    1 person likes this
    • H
      Homestead72
    H
    • Homestead72
    • Author
    • Contributor I
    • 1 reply
    • May 11, 2022

    Thanks @ratty .  I have sent a pm to CorryP

    Corry P
    Forum|alt.badge.img+18
    • Corry P
    • Sonos Staff
    • 8648 replies
    • May 11, 2022

    Hi @Homestead72 

    Message received, and I believe that’s it sorted out for you now. I’m replying here in case you do not receive my message which was sent to the Homestead72 account. You should now be able to access via your previous login credentials. Please let me know if not.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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