My workplace has been using Sonos S1 and Connect:Amps with Spotify for years, but suddenly Spotify has dropped off Sonos. Attempting to add it results in an error when trying to authorize. Link code is incorrect.
The steps on Windows 10:
In Sonos S1, Manage menu -> Service Settings...
Services option window - Click Add
Available services - Select Spotify
Add Spotify - click Connect to Spotify
Add Spotify account - Please authorize Sonos to use your Spotify account - Click Authorize
After the Authorize button is clicked I’m taken to the following page:
https://spotify-v5.ws.sonos.com/deviceLink/home?linkCode=XXXXXX (hidden for privacy)
This is where I get stuck. The Link Code is incorrect, and I cannot authorize Spotify.
Music Service Setup
The link code you entered is not valid. Please check the link code and re-enter it below.
Please enter the link code here to set up Spotify on your Sonos System
The link code you entered is not valid. Please check the link code and re-enter it below.
I have tried a brand new web browser (Mozilla), as well as Chrome and Edge. Mozilla had no cookies stored.
I tried to add Spotify using the Sonos S1 app on Android. Exact same error message when trying to authorize Spotify.
How to I get the Link Code, or get sonos.com to accept it?
My set up:
Version: 11.6.1
Sonos OS: S1
Build: 571334140
Sonos ID: 1xxxxxxx0
Associated Product: 192.168.1.213
---------------------------------
Connect:Amp: Reception
Serial Number: 00-xx-xx-xx-xx-xx:0
Sonos OS: S1
Version: 11.6.1 (build 571334140)
Hardware Version: 1.16.3.1-2.0
Series ID: P100
IP Address: 192.168.1.214
WM: 0
OTP: 1.1.1(1-16-3-0.9)
---------------------------------
Connect:Amp: Surgery 1
Serial Number: 00-xx-xx-xx-xx-xx:0
Sonos OS: S1
Version: 11.6.1 (build 571334140)
Hardware Version: 1.16.3.1-2.0
Series ID: P100
IP Address: 192.168.1.213
WM: 0
OTP: 1.1.1(1-16-3-0.9)
---------------------------------
Connect:Amp: Surgery 2
Serial Number: 00-xx-xx-xx-xx-xx:0
Sonos OS: S1
Version: 11.6.1 (build 571334140)
Hardware Version: 1.16.3.1-2.0
Series ID: P100
IP Address: 192.168.1.212
WM: 0
OTP: 1.1.1(1-16-3-0.9)
---------------------------------
Connect:Amp: Surgery 3
Serial Number: 00-xx-xx-xx-xx-xx:0
Sonos OS: S1
Version: 11.6.1 (build 571334140)
Hardware Version: 1.16.3.1-2.0
Series ID: P100
IP Address: 192.168.1.210
WM: 0
OTP: 1.1.1(1-16-3-0.9)