Hello Sonos.

You’ve done something that’s now annoying me, a lot.  Every time I open the desktop or phone app (from cold) I get the following:

Every time I click Cancel and subsequently every time the app is opened from cold i get this annoying message. 

If I wanted the latest version of the app and firmware then I’d have it.  If I were to update then I’d not be able to control my system due to you stopping supporting my hardware and OS, so if I update I would then have more limited functionality that at present, so it’s both annoying and wrong.

This annoying pop up has just recently appeared so I presume it’s triggered by my client connecting to your server, which recognises that my software and firmware is not the latest type.  There used to be a discrete message at the top of the app (occasionally) that went away with a single click, only to reappear very infrequently. That was annoying enough.

Please stop sending this check. It’s doing nothing to endear me to your system.  As it’s just started I presume you can stop this, just as easily, please!

To me, ‘Cancel’ means cancel, aka ‘Stop’. It does not mean I don’t want it but please present me with the same message and choice, (that I don’t want) each and every time in the future, forever.

I will not be updating my system in the foreseeable future so are you really telling me that I will get this desktop and app message every time they open, forever?

Looking forward to your reply...