Renaming ISSUE

  • 6 February 2019
  • 4 replies
  • 275 views

Userlevel 2
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Is anyone else having an issue with renaming speakers after setting a name. I currently have a speaker in my bathroom which I have named it that but now have moved it to my ensuite as it gets more use in there. So I have renamed it from bathroom to ensuite but a couple of days later it reverts back to bathroom.

I have changed it multiple times and for some reason it keeps reverting back!

4 replies

Userlevel 7
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It sounds reminiscent of this Apple Homekit issue: https://en.community.sonos.com/troubleshooting-228999/play-5-gen-2-resets-name-to-speaker-despite-attempts-to-change-it-s-name-6814090
Userlevel 2
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I will give that a try and hopefully it doesn’t revert back
Userlevel 7
Badge +22
Hi dolz_86

Follow the procedure in the link to remove current Wi-Fi credentials. Also tell your iOS or Android device to forget the network and set it up again before reconnecting your Sonos.

https://support.sonos.com/s/article/3488?language=en_US
Userlevel 2
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Thank you everyone for your help. pwt was on the money with the issue. All resolved.

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