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Question

Sonos SL speaker skipping for a second

  • December 22, 2025
  • 4 replies
  • 23 views
F

I have had my system for around 5 years. It has worked really well, especially loved when Sonos was linked with Calm. Recently, the SL in my office skips a beat every 10 or so seconds. I have only tested it in the following situation.

I have the tv on in another room, I turn on the speaker in my office to play what is on the tv. The Beam and SL are connected to the same network (5G) and the router is approximately 10 metres away (same room as TV). Beam plays sound from the TV flawlessly. The office speaker skips a beat.

I have turned off, unplugged, disconnected and reconnected the speaker. I have removed network and readded network. The whole house is nbn to the house.

My fear is the system is getting old now but I also don't want that to be the solution. Does anyone have any ideas or more troubleshooting tips?

4 replies

S
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  • Silverthorn
  • Prodigy II
  • December 22, 2025

I have gotten into the habit of turning everything off occasionally. Speakers first then the wireless router and then the NBN modem. Reverse the process slowly. The NBN modem will take a while to connect so no need to rush. 

"I saw the Stooges and the MC5"
    Airgetlam
    • Airgetlam
    • December 22, 2025

    It sure sounds like some sort of WiFi interference. I’d certainly agree with ​@Silverthorn , doing a WiFi reset might be helpful. Be sure, once your controller reconnects, to check for firmware and software updates, and apply them. 

    Bruce
    S
    Forum|alt.badge.img+10
    • Silverthorn
    • Prodigy II
    • December 22, 2025

    I should also mention, I have set fixed IP addresses for my Sonos speakers so a quick reboot of the wireless router usually clears the problem. 

    "I saw the Stooges and the MC5"
    Stanley_4
    • Stanley_4
    • Lead Maestro
    • December 22, 2025

    Getting old isn't an issue, my Beams and One SLs are as old and doing fine. Play 1s and 3s are even older and still fine. 

    Likely something in your radio frequency environment changed and is causing the loss f connection. The network refresh as suggested is a good place to start. If that doesn't help try the support suggestions and if that fails call support to have them look into things. Submitting a diagnostic showing g the issue 0rior to the call can help.

    https://support.sonos.com/en-us/article/improve-your-sonos-products-wifi-connection

     

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