Hi all,
I recently attempted to claim warranty support for my Sonos products and discovered that Sonos does not appear to use the purchase invoice to validate warranty. Instead, they rely on the product registration date.
Although I purchased these products in 2024, they are somehow registered under my email with a registration date of March 2023, which doesn’t seem correct.
I have found a similar community thread describing the same issue, but it doesn’t appear to have received any responses:
https://en.community.sonos.com/home-theater-229129/sonos-registration-database-incorrect-about-amp-registration-history-6897286?tid=6897286&fid=229129
Has anyone else experienced a similar issue or have any insights on how to resolve this?
