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sonos amp 1gen (zoneplayer 120) external speakers no sound

  • February 22, 2025
  • 4 replies
  • 78 views

Hi,

 

I did install a Sonos amp 1 gen with Turntable  on my Sonos system ( 4 x play5 , 2 x play3) .

sound from Turntable is perfect to All my sonosspeakers in All the rooms but I have no sound on the external speakers which are plugged in the amp. Statuslight on the amp is continous white , so ok.

 

what is the problem?

Best answer by 106rallye

You could make a diagnostic and call Sonos.

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4 replies

106rallye
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  • February 22, 2025

Is the volume turned on on the Connect Amp? Did you choose the line in as a source? And maybe (not to make fun of you, but sometimes it is best to start at the very beginning) is it really a Connect Amp, not a Connect?


  • Author
  • Contributor I
  • February 22, 2025

The amp is ZP120 so yes amplifier and no connect.

volume is on 


  • Author
  • Contributor I
  • February 22, 2025

Line in as source

 

 


106rallye
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  • Answer
  • February 22, 2025

You could make a diagnostic and call Sonos.