I’m trying to connect two Sonos One speakers that have been shelved for a couple of years. The app doesn’t find them. How do I reconnect?
Question
reconnecting Sonis One
Do you have other speakers in your system? If not, and they’re that old/unused, I’d try a factory reset of one, and then follow the instructions for setting up a new system.
If it’s a new wifi router, instructions are here:
https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.