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I have had my Sonos system for many years without an issue until the new app was released.

I use the S1 app successfully until recently, when the system stopped working.

Through trial and error and help from websites I have got the system working and managed to connect and load my music libraries.

All the songs and artwork is loaded and visible. However, it won’t play. It keeps saying there is an error and won’t play.

Apple Music and radio etc all play fine, but My Music library will just not play. Any solutions very welcome. Thanks 

 

 

 

 

 

What error?


Have you asked the App to scan the location where your libraries are stored for content? If not please do so and that may correct the issue.


When I play a track from the music library an error message comes up, showing the file patch for the track but saying unable to play ?

the tracks play when I try opening in iMac file finder/ explorer so I know that they are not corrupted. Sinis just seems unable to play them ?


Might this be anything to do with the dropped support of the very old SMB v1 that occurred a short while back?


This is the error message that I get. All artwork loaded and song titles etc, but can’t find or play the tracks ? 
actually had to reload again today as it all dropped off. Time to give up I think.

sadly I think I will be changing my old system for a new system - and it won’t be Sonos after this .


As long as share is SMB2 or above, possibly relevant:

 


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