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Question

latest update issues with alarm

  • January 29, 2026
  • 6 replies
  • 55 views

After the latest update i can no longer change the time for an alarm or set up a new alarm. All on a Samsung phone. The keyboard disappears before I can type any numbers. Don't people test these updates before they are rolled out?

6 replies

Airgetlam
  • January 29, 2026

Sounds like a good reason to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


AjTrek1
  • January 29, 2026

Also have you checked for Samsung/Android updates? 

Edit: FYI, I’m having no such issues with my Samsung tablet.


  • Lyricist I
  • January 31, 2026

Did you manage to establish what was wrong? My wife and are both having same issue

Cheers

John


  • Author
  • Contributor I
  • January 31, 2026

No Jvalenti. I'm using a work around where I copy the time i want in from Samsung notes 


  • Lyricist I
  • January 31, 2026

I've managed to c&p times in, now let's see if it works. Cheers


AjTrek1
  • January 31, 2026

@Cgooderham  ​@Jvalenti 

Wait a minute.. you guys are doing a C/P to set alarms in the Sonos app. OK…maybe it’s a work around but nothing official. Folks in this community can’t comment on DiY work arounds. In fact the only people who can suggest such are Sonos Tech support and maybe a Moderator until a resolution is implemented via an update. That said have either of you contacted Sonos tech support and if so what did they say?