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Question

latest update issues with alarm

  • January 29, 2026
  • 2 replies
  • 28 views

After the latest update i can no longer change the time for an alarm or set up a new alarm. All on a Samsung phone. The keyboard disappears before I can type any numbers. Don't people test these updates before they are rolled out?

2 replies

Airgetlam
  • January 29, 2026

Sounds like a good reason to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


AjTrek1
  • January 29, 2026

Also have you checked for Samsung/Android updates? 

Edit: FYI, I’m having no such issues with my Samsung tablet.