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Question

is it expected for an Arc Ultra + Era 300 setup to always emit from thr arc ultra with lpcm 5.1 sources?

  • January 31, 2026
  • 4 replies
  • 22 views

My setup is an Arc Ultra with rear 300s and a sub gen 3, routed through earc from a Samsung s95f tv.

 

I am having a really hard time getting a useable surround sound balance when playing games on the ps5 or switch 2, which are both configured using lpcm 5.1 for positional surround with minimal latency.

 

I’ve narrowed down the main issue to the surround balancing that seems to occur between the Arc Ultra and the surround satellites, where the system seems to always want to use the arc to boost the surrounds even when it makes no sense. in Final Fantasy 7 Rebirth for example, if I rotate the camera around so a sound source goes from directly in front of me to directly behind me I can hear it move from the center to the side and then to the back, except as it moves to the back the side is always firing just as loud as it was while the object was mostly in front of me so now the overall volume of the source is basically doubled as it comes out of multiple speakers. 

 

truplay does nothing to meaningfully adjust this, using the surround volume slider only adjusts the volume emitting from the rears so you can technically balance it but then all your “rear” sounds are just coming from directly in front of you. Same deal for changing speaker distance settings with try play off.

 

you can see the issue in more isolation if you use the switch 2 audio testing option, where the left/center/right/sub test tones work great and are nicely isolated but the rear left and rear right tests have sound blasting 50/50 between the rear speakers and the front side speakers, as I guess they attempt to create more side sounds but it just ends up sounding both bad spatially and way louder than sounds that don’t have a rear element.

 

so is this normal and expected because of the Sonos software profile intentions or am I missing some simple method to actually make surround gaming enjoyable on a top of the line Sonos configuration?

 

side note, I’ve left atmos out of this because it has some other complexities to figure out in terms of balancing, isn’t available on switch 2, and has extra lag when passed through Samsung TVs such as mine which makes it a poor choice for ps5 gaming. Unfortunate but for now these devices work best when utilizing lpcm 5.1.

4 replies

  • Author
  • Contributor I
  • January 31, 2026

To follow up and answer some of my own questions here, I ran a test just now in which I configured the PS5 and Switch 2 to output in LPCM 5.1 but disabled surround speakers in the Sonos App by toggling the top option in the Surround Audio balancing screen.

Switch 2: When running the audio testing program now, I hear the front left / center / front right speakers all correctly as expected, but the rear left and rear right speakers I can now clearly hear coming from the Arc Ultra and without any other speakers causing confusion I can also clearly hear it is at least 50% louder than the actual front audio tests, which is insane since they shouldn’t be making either no sound or minimal sound purely in support of the actual rear speakers.

 

PS5 FF7 Rebirth: When a sound emitter is in front of me it is correct as I position it around the front/left/right positions, but when it moves to behind me the sound now gets LOUDER out of the Arc Ultra, significantly louder, which makes absolutely no sense at all. If I enable the rear Era 300s at any time the sound is even louder as it is now combined with the actual rear sounds being produced, which means any time you walk away from a sound in this game it’s about 200% volume compared to being right in front of you.

 

Adjusting the ‘TV Volume’ slider on the surround Audio balancing screen only seems to impact the actual rear speakers, no matter what I do any positional sound that starts moving towards the rear speakers is firing at very loud volumes through the Arc Ultra itself at louder than front facing sound volume levels, and this is despite having discrete speakers it should be piped to in the first place.

 

So LPCM 5.1 is just unusable on Sonos highest end sound bar and rear speakers, seems to be the only conclusion.


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  • Senior Virtuoso
  • January 31, 2026

Have you checked the supported formats for Sonos speakers? https://support.sonos.com/en-gb/article/supported-home-theater-audio-formats
 


  • Author
  • Contributor I
  • January 31, 2026

Have you checked the supported formats for Sonos speakers? https://support.sonos.com/en-gb/article/supported-home-theater-audio-formats
 

 

Yeah I’m aware of the supported formats, LPCM 5.1 is just “Multichannel PCM” which is sent over eArc as listed there, there’s no incompatibility and these are standard formats used for gaming devices, it’s infact the only way to do surround sound through a Switch 2.

Further testing just now I realized disabling the rear speakers in the settings does cause more ‘rear’ sound to be routed to the Arc Ultra itself, tho the surround sound slider doesn’t impact this audio the way it does the volume of the actual rears when they are enabled.

From what I can tell, in all scenarios and no matter what you do, even with Atmos (which does mitigtate the issue slightly due to better positional selection) there is just a huge amount of high volume side/rear audio that gets pumped through the Arc Ultra and destroys your volume balance and surround sound stage. With no sliders/eq/balancing options impacting this aspect at all.

An easy test to do is to stand in front of a sound source in ff7 rebirth and listen to it through the center channel, then rotate 180 degrees and listen with the ‘surround’ slider set to -15 so there isn’t much sound coming from the rear speakers, it’ll be way louder coming out of the arc ultra than it was even when you were standing right in front of the thing because its attempts to ‘help’ with the surround sound stage are completely imbalanced.


  • Author
  • Contributor I
  • January 31, 2026

Reading this forum I can see that about a year ago the surround volume slider actually did adjust the volume of the side firing speakers, along with the surrounds, but people didn’t like that so Sonos unlinked them and then filed comments about side firing speaker control as a feature request and never responded again.

 

I suppose this explains why it’s impossible to even attempt to balance them.