I haven’t searched for the same topic in the huge issues db Sonos has collected over the years, I have other things to do. Already half of my Sunday gone (again) in fixing Sonos related issues. The only thing I want to do is listen to music. I’m really getting tired of this. Already tried resetting the app, didn’t help.
Can somebody just get my system up and running again and then tell me how to stop permanently, hard-coded, until the end of time, dis-able updates!
+18Since you do not supply anything to really help you, the old adage “Fix your network” springs to mind.
Correct, I pushed the send button before adding the installed version (my bad): 80.32.32 Probably due to nerves on fire.
Yesterday I could switch channels in the blink of an eye. This morning, the app connects to my network, shows my setup. But doesn’t show any content and switching channels says “content cannot be played, something went wrong”. I didn’t install anything new on my network, nor on my phone. Nothing. Absolutely nothing.
So the default “update and fix your network”, been there done that for a zillion times.
AI says “this version has been reported to have mixed user experiences”, what a nice way of putting it...
If you actually did the network refresh after the update and it failed you need to contact Sonos support.
Here we are almost all just users and only know what you tell us so you have to share.
Support has access and tools we don't.
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