I keep trying to access my systems settings in the app, but when I select the gear in the top right, it keeps redirecting me to Sonos/com to login, which I do. then, it just keeps me on the site, where I cannot do anything related to my account. advice?
Answered
Cannot access systems settings in the app
Best answer by AjTrek1
Try clearing your browser history…all of it. Then try accessing system settings. You may have to log-in.
Also make sure your device isn’t connected to your Guest Network.
Do you have any filters or blocking enabled on your lan?
Try turning off the cell data on your controller forcing it to wifi.
+19What happens when you tap here?
Try clearing your browser history…all of it. Then try accessing system settings. You may have to log-in.
Also make sure your device isn’t connected to your Guest Network.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.