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Answered

BBC Sounds

  • March 7, 2026
  • 2 replies
  • 35 views

 

Best answer by Airgetlam

Is your question why you’re unable to add BBC sounds?

Hard to be certain, I’d guess a couple of things. First could be your account isn’t registered with an appropriate address at www.sonos.com. Second could be you’re running port blocking software that is blocking your speakers from communicating with the BBC’s authorization servers. This could potentially be a VPN, work profile, virus protection, any port blocking software. 

I’d recommend you call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

2 replies

Airgetlam
  • Answer
  • March 7, 2026

Is your question why you’re unable to add BBC sounds?

Hard to be certain, I’d guess a couple of things. First could be your account isn’t registered with an appropriate address at www.sonos.com. Second could be you’re running port blocking software that is blocking your speakers from communicating with the BBC’s authorization servers. This could potentially be a VPN, work profile, virus protection, any port blocking software. 

I’d recommend you call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


  • Author
  • Contributor I
  • March 7, 2026

Thankyou for your help. I will give them a call