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Question

Arc Ultra Surround

  • December 23, 2025
  • 3 replies
  • 21 views

My arc ultra is connected to my Samsung TV by ehdmi and works fine. I can set up my Era300s (2) as stand alone speakers but when I set them up as surround with my arc ultra it shows connection issues with the eras. Any advice would be greatly appreciated. 

3 replies

jgatie
  • December 23, 2025

Is the Arc connected via Ethernet?  If so, the WiFi still needs to be turned on for the Arc, because the surrounds connection still requires WiFi.


  • Author
  • Contributor I
  • December 23, 2025

Thank you, the Arc is connected to WiFi 


MoPac
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  • Headliner III
  • December 23, 2025

Are you separating the 300 stereo pair prior to setting them up as surrounds?