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alarm time entry keypad not working

  • January 30, 2026
  • 8 replies
  • 32 views

Android latest version

Samsung S25 Ultra 

When setting alarm time, keypad isn't staying on screen which prevents entry of the numbers.

 

8 replies

Airgetlam
  • January 31, 2026

Seems like you may need call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.


Ok - easy enough. Have sent them email and details.

Cheers


Airgetlam
  • January 31, 2026

Not sure they have an email to send data / issues to, just the phone number. It will be fascinating if you get any response at all. 


  • January 31, 2026

I have the same problem here with Pixel 9 using the Sonos app version from 26 January 2026 - 81.00.51.


Airgetlam
  • January 31, 2026

What did Sonos Support say, when you called in to to discuss it?


  • Lyricist I
  • January 31, 2026

Same also for me. Samsung S25. Very annoying...


106rallye
Forum|alt.badge.img+18
  • February 1, 2026

But you can copy paste numbers as a work around?


  • Lyricist I
  • February 1, 2026

But you can copy paste numbers as a work around?

Yes, but with some difficulties...