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Adverts with Spotify Basic Family plan

  • February 27, 2026
  • 1 reply
  • 26 views

Hi, I have a spotify Basic Family plan, which removes adverts.  When I play via Sonos I get adverts.  What am I doing wrong or is this a known issue. Basic plans - Spotifyhttps://support.spotify.com/uk/article/spotify-basic/

Best answer by Airgetlam

Interesting. Have you tried removing your account from the Sonos controller, waiting several minutes, then adding it back in?
 

Unfortunately, it wouldn’t be Sonos that is serving you the ads themselves, it would be Spotify. Have you contacted them? 

1 reply

Airgetlam
  • Answer
  • February 27, 2026

Interesting. Have you tried removing your account from the Sonos controller, waiting several minutes, then adding it back in?
 

Unfortunately, it wouldn’t be Sonos that is serving you the ads themselves, it would be Spotify. Have you contacted them?