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Avid Contributor I
December 12, 2017
Answered

When will alexa be available on sonos one in Ireland

  • December 12, 2017
  • 44 replies
  • 4771 views
Is there any scheduled date for alexa to be working on sonos one in ireland
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Best answer by Ryan S
Hi everyone, thanks for asking! We're hard at work building up the Alexa Skill for Sonos while adding to it. When Alexa support is enabled in a new location, it takes some dedicated engineering work and testing to bring support to Sonos. We are committed to bringing Alexa voice control to Sonos in Ireland but don't have a timeline that we're ready to share just yet. Stay tuned for more.

44 replies

Lyricist I
December 31, 2017
Hi Stuart. I have managed to set up my Amazon echo with local settings and it works fine. The issue arrises when adding skills apps from Sonos to connect both. When you try to download the Sonos app it tells you it's location location restricted. So Amozon echo appears to be woking fine for me, the issue is clearly wirh Sonos. Check it out.
As jpboyne points out, its the Sonos app which needs to be fixed. Why they put in the restrictions is puzzling. Certainly would put you off investing more in Sonos if they wont ensble customers to integrate their products with others..... Funny we still don't have an offical reply/commitment to fix this.
Until they do im not investing further in Sonos product.
Great speakers terrible customer focus.
Stuart_W
World-Class Superstar
December 31, 2017
Well I did do a brief search and found numerous references to Alexa not being available, yet, in Ireland. Also the Sonos rep above stated the same.

I can’t do any more to test as I’m in England.
Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
Lyricist I
December 31, 2017
Hi Lads, I found the answer. I struggled all over Christmas trying to get the Sonos skill working with my Echo, but today a friend gave me the answer. You have to do the following from a PC or Mac and NOT from an Android device or Iphone. Browse for alexa.amazon.co.uk and from there add the Sonos skill. Dont be mistaken with amazon.co.uk/skills. Let me know how you get on. Cheers
Lyricist I
December 31, 2017
One other thing to mention is that I had to enable popups in chrome, if that the browser you are using.
Lyricist I
January 3, 2018
Well I did do a brief search and found numerous references to Alexa not being available, yet, in Ireland. Also the Sonos rep above stated the same.

I can’t do any more to test as I’m in England.


It is available in Ireland, it's been stated several times by people living in Ireland that it's available in Ireland. The Sonos rep is mistaken and whatever references you found about Alexa not being available in Ireland are out of date.

Given that Alexa is now supported in Ireland, do Sonos have any date for enabling it on the One?
Lyricist II
January 3, 2018
Sonos - what a let down! Can you even give us in Ireland the courtesy of a reply to this thread?
jgatie
January 3, 2018
Sonos - what a let down! Can you even give us in Ireland the courtesy of a reply to this thread?


From Keith N from Sonos, second post in the thread, also marked as the official answer:

Hi there, alan G. Thanks for reaching out and welcome to the Community. Currently, as you know, Amazon Alexa is not supported in Ireland. While we do not have information on when Amazon will get Alexa functionality to Ireland, I can still forward your request to the team. Thanks again.
Lyricist I
January 9, 2018
Hi Sonos Team, do you have a date when the Alexa Skill will be made available to Irish customers? Surely it is a simple fix that can be implemented quickly. I have been a loyal Sonos customers for many years along with a lot of the guys in this forum and it would decent of you to give us a date or tell us to forget about it. I feel like selling my Play One and starting over with another brand altogether along with the Google Home. A very very frustrated customer
Lyricist I
January 12, 2018
Sonos - what a let down! Can you even give us in Ireland the courtesy of a reply to this thread?


From Keith N from Sonos, second post in the thread, also marked as the official answer:

Hi there, alan G. Thanks for reaching out and welcome to the Community. Currently, as you know, Amazon Alexa is not supported in Ireland. While we do not have information on when Amazon will get Alexa functionality to Ireland, I can still forward your request to the team. Thanks again.


Keith, I'm sure everyone appreciates your response but your information is out of date. As stated by multiple contributors previously the echo and dot now ship to Ireland and Alexa is supported in Ireland as of December 2017 so the "official answer" is redundant and should not be used as a reference. Please update. Thanks
Lyricist II
January 12, 2018
I "echo" this response!