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Avid Contributor I
Dec 12, 2017 10:43 AM UTC
Answered

When will alexa be available on sonos one in Ireland

Is there any scheduled date for alexa to be working on sonos one in ireland
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Ryan S
Ryan SAnswer
Retired Sonos Staff
Jan 12, 2018 5:29 PM UTC
Hi everyone, thanks for asking! We're hard at work building up the Alexa Skill for Sonos while adding to it. When Alexa support is enabled in a new location, it takes some dedicated engineering work and testing to bring support to Sonos. We are committed to bringing Alexa voice control to Sonos in Ireland but don't have a timeline that we're ready to share just yet. Stay tuned for more.
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44 replies

Lyricist I
Dec 26, 2017 3:51 PM UTC
Would also like to know as got Sonos one for Christmas?
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controlav
Lead Maestro
Dec 26, 2017 4:20 PM UTC
Firstly Amazon need to offer Alexa in Ireland, which they appear to not currently. There are articles on how to hack your account to make this work (by faking a UK location), that might work for Sonos too.
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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Lyricist I
Dec 28, 2017 7:55 AM UTC
Firstly Amazon need to offer Alexa in Ireland, which they appear to not currently. There are articles on how to hack your account to make this work (by faking a UK location), that might work for Sonos too.

Amazon now support Alexa in Ireland (shipping Echo units to the Republic and appearing in Irish App Store). Can you please tell us when this is going to be the case for Sonos skill - seems crazy to have a geo restriction on this use case...
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Lyricist II
Dec 28, 2017 10:13 PM UTC
[quote=RichMcG].........

Amazon now support Alexa in Ireland (shipping Echo units to the Republic and appearing in Irish App Store). Can you please tell us when this is going to be the case for Sonos skill - seems crazy to have a geo restriction on this use case...


I have an echo dot, live in Ireland and I was able to use the sonos skill up until about a 3 weeks ago. Then suddenly it stopped working. The geo restriction didnt exist when the skill was initially launched. Not that it really mattered as the skill didnt support spotify which was the only reason I wanted it.......All I could use was TuneIn Radio.....
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Lyricist I
Dec 28, 2017 10:35 PM UTC
I am like that kid who got the toy he always wanted on Christmas day but then to discover it has no battries.
I just got a play 1, the unit is beautifully built and sounds amazing...I was devistated to discover that i can not download the Sonos skills for the Amazon Echo as I live in Ireland. I dont know if this is a Sonos issue or an Amazon issue but I beg somebody to sort it out. Maybe somebody knows a workaround? Many thanks for taking the time to read this.
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Lyricist I
Dec 29, 2017 1:33 PM UTC
Sonos, seriously this a huge let down. I can't believe you are lagging behind like this. Please enable this skill for Alexa users in Ireland.
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Lyricist I
Dec 29, 2017 10:58 PM UTC
Thanks JP, its crazy that there is a restriction in Ireland. Ive been trying to setup a uk address etc, to try get the Sonos skill to work. I know having browsed the issue, some users have found a workaround but this is just silly having to spend hours trying workarounds. I know in the business im in, if we produced such an awful app, we would be out of business by now. Ive lost hours on this....does anybody in Sonos or Amazon bother reading these posts......I should have gone with Bose, a least they have an aux in....Ahhhhhhhhh
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Dec 30, 2017 2:07 AM UTC
I am like that kid who got the toy he always wanted on Christmas day but then to discover it has no battries.

In India, we are in a similar boat, with Alexa available for 2 months now. However, I do have Sonos kit with line in jacks where I use Alexa, but if it is any consolation, at this time voice control of Sonos feels vastly overrated and a gimmick. It does not even scratch the surface of all the good stuff that the play 1/Sonos can already do - not quite the right phrase, but I hope it conveys the intended meaning. So it is nowhere as bad as missing batteries!

The only use being made of Alexa at home for music at this time is in the kitchen where the wife finds it useful when her hands are busy - but even a standalone Echo serves just as well there for her needs.
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Lyricist I
Dec 31, 2017 1:06 PM UTC
Really disappointed to discover the Sonos app is location restricted for Ireland. Amazon responed immediately to my query and pointed out that the issue was with Sonos restrictions. . My question to Sonos is not about when they will resolve this issues, but rather WHY this restriction was put in for Irish customers. An insult to its irish customers? I had been considering expanding my Sonos system but im not so sure... The lack of a response to these threads show just how poorly irish customers are considered.
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Stuart_W
World-Class Superstar
Dec 31, 2017 1:29 PM UTC
Really disappointed to discover the Sonos app is location restricted for Ireland. Amazon responed immediately to my query and pointed out that the issue was with Sonos restrictions. . My question to Sonos is not about when they will resolve this issues, but rather WHY this restriction was put in for Irish customers. An insult to its irish customers? I had been considering expanding my Sonos system but im not so sure... The lack of a response to these threads show just how poorly irish customers are considered.

Then your Amazon contact told you an untruth.

Amazon Alexa is currently unavailable in the Irish Republic.
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