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Bojsen
Contributor II
December 2, 2017
Answered

Voice service: Not available in your country??

  • December 2, 2017
  • 35 replies
  • 29528 views
Just bought a Sonon One in Singapore - It is advertised to have Alexa voice service but upon setup the app simply state: Voice service, not available in your country?

Is this correct, how do i get it activated?

Right now the Sonos One - is no different from my Sonos Play 1 that i wanted to upgrade.
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    Best answer by Edward R
    If you are trying to get voice services to function in an unsupported region, sadly we are unable to advise how to do this.
    The information does exist on our Community and while others have managed to get it to work, we are unable to endorse these methods.

    In addition, we are not permitted to point you towards them.

    35 replies

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    Christine1066
    Lyricist III
    December 14, 2017
    That worked. Thank you very much imgod2
    VijayS
    Lyricist III
    December 14, 2017
    That worked. Thank you very much imgod2

    Under left menu my country shows as USA but still voice is not enabled
    Christine1066
    Lyricist III
    December 14, 2017
    Vijay, I went into my Sonos Profile, Edit, and changed the country to UK and it worked
      elipsoid
      Contributor I
      December 22, 2017
      Yay, that worked. Thanks!
        benedhal
        Lyricist I
        January 2, 2018
        I changed the country to USA in my profile but at first it did not work. The reason was that I also needed to select USA in my home address in my profile. Now it works great!
          Kumar
          January 2, 2018
          I changed the country to USA in my profile but at first it did not work. The reason was that I also needed to select USA in my home address in my profile. Now it works great!
          And what type is your Amazon account? Is this from where you live, and it did not need to be changed?
          Svenska Marti
          Lyricist II
          January 28, 2018
          I’m in Sweden, I’ve 5 sonos zones set up and have 4 Amazon Alexas successfully controlling the sonos, it works really well..
          VijayS
          Lyricist III
          February 6, 2018
          I just come here to check,
          1.Whether Sonos offered alexa in my country even after Amazon introduced it on Oct - 2017.
          2.To check whether Denon or BOSE swallowed this dinosaur company who are not ready to adapt changes like Nokia - Symbian and Blackberry.
          wmischel
          wmischel
          Trending Lyricist I
          February 20, 2018
          Change your Sonos country profile to USA, and then proceed to setup Voice Services to add Alexa. It will work once you do that.
          Worked for me ! thank you.
          arcadelt
          arcadelt
          Enthusiast I
          February 21, 2018
          I just come here to check,
          1.Whether Sonos offered alexa in my country even after Amazon introduced it on Oct - 2017.
          2.To check whether Denon or BOSE swallowed this dinosaur company who are not ready to adapt changes like Nokia - Symbian and Blackberry.

          Man, you guys are tough. Patience Grasshopper, patience - it'll come.
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