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tjdtommyd
Contributor I
October 16, 2017
Question

UK voucher code for Echo dot

  • October 16, 2017
  • 64 replies
  • 11689 views
Email received today with promotional offer on Echo dot for existing Sonos customers. However, this does not seem to be valid for customers in the UK. Is there another code to use? or is this offer exclusively for Sonos customers in the US?
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      hyeung
      Lyricist III
      October 26, 2017
      Had some continuous dialogue with Sonos support on this issue. But continually get useless responses and just repeatedly saying you have to register devices in a supportable region and sign up for marketing info. Doh! Feeling like I'm dealing with scripted monkeys with no sense n reasoning!
      I can't seem to get any sense of intelligence from these folk! As Ive already register all play1 devices in uk and signed up for marketing if they ever bothered to check my profile setup! Honestly the Worst support service EVER!

      What's more disappointing is that Sonos are clearly not even monitoring these forums on the bad press it's generating for their existing customers.
      Sonos please take note and address this issue for you existing customers that you have let down!
      Dwauctioneer
      Lyricist I
      October 30, 2017
      If your account was flagged to receive promotions, and you had Sonos and an Amazon account, you should check your email to make sure there isn't something hidden in a spam folder from us. The title of the email is
      "Sonos + Amazon Alexa is here."
      Thanks, Ryan, I've found it! My work spam filter had been over enthusiastic. I've now ordered for delivery tomorrow. Depending on how it goes, I may replace the kitchen Play:1 with a One and move the Play:1 to my den to make a stereo pair.
      michmrob
      Lyricist II
      October 30, 2017
      I just went on live chat with Amazon customer service, told her I owned 2 Sonos products and was very disappointed that I didn’t receive a discount code. She said there had been a technical problem with sending out the codes - told me to place an order for the Dot and she took £25 off there and then! Fantastic service from Amazon and looking forward to trying it out tomorrow 🙂
      ryan0784
      Lyricist I
      November 4, 2017
      ordered my echo dot with discount code last thursday arrived next day, very happy thanjs sonos and amazon
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