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Contributor I
Dec 30, 2018 2:36 PM UTC

TuneIn radio station Format not supported when asking Alexa

When I select a radio station (Spirit FM Sussex) from the Sonos App it plays fine. However, when I ask Alexa to play “Spirit FM” it confirms the command by nothing plays. Checking the Sonos app, it reports that the “Format is unsupported”. Any ideas?
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    11 replies

    Contributor I
    Dec 30, 2018 4:19 PM UTC
    Yes. I’ve removed all skills. Added back in sonos and then SpiritFM. It appears to be specifically that SpiritFM and specifically speaking to Alexa via a Sonos speaker. Works fine if selected manually through the Sonos App but unsupported format if verbally asked for from
    Alexa via Sonos ?
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